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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brandon Powell

June 20, 2023

5  out of  5 rating by Brandon Powell
"Awesome customer service. Always caring and helpful to get you what you need. 10/10 recommend!! Thank you Tyler Armstrong for all your help!"

Ryan Smith

June 1, 2023

5  out of  5 rating by Ryan Smith
"Outstanding customer service! I had the pleasure of being helped by Tyler Armstrong he was the best! I was able to get great insurance with great incentives for a great price!!! Thank you so much"

Denise Reese

May 16, 2023

5  out of  5 rating by Denise Reese
"Mr Wiiiams. I had the pleasure of speaking with Mr. Tyler this morning and he was polite, personable, kind, thoughtful as well as considerite. He was very informative."

Rabih E

March 20, 2023

5  out of  5 rating by Rabih E
"The agent Alisha was very nice and respectful and helped me through my insurance thank you."

Amber Trosst

March 18, 2023

5  out of  5 rating by Amber Trosst
"That are amazing even tho I had to cancel my insurance had nothing to do with them. When looking for insurance again will be calling them"

Elias Holmes

December 31, 2022

1  out of  5 rating by Elias Holmes
"It's pretty standard practice to include a rental car when you get "full coverage" in case of an accident. Well, not at Roger Williams State Farm office. I spoke to another State Farm office closer to where I now live and they said it IS standard to include a rental when quoting a FULL coverage policy. Roger Williams is charging the same amount for "full coverage" policies while excluding things other offices include. I was in an accident and have been without a vehicle for 3 months now with no end in sight. I can't begin to talk about what a severe inconvenience this has been. Avoid this place at all cost. And I mean COST literally. UPDATE: There is absolutely nothing to discuss. I wasn't confused or wrong about anything when it came to the policy. I called State Farm corporate and they said your office should have, at the very least, told me that you don't include rental cars in your "full" coverage and offered it to me before giving me the policy. "There should have been a discussion" is how they put it. So, unless your office is going to foot the bill for a rental until my cars fixed I have nothing to talk to you people about. IF you are going to pay for a rental feel free to contact me as you already have my information."

Candice Adams

December 22, 2022

5  out of  5 rating by Candice Adams
"My agent was Tyler wonderful person who helped me to the best of his abilities and got me coverage that I needed without costing me an arm and a leg......Roger Williams make you take care of your dedicated workers"

Dearius Keller

December 1, 2022

5  out of  5 rating by Dearius Keller
"Alicia is the best hands down!! She explained everything to the fine detail and understanding. Ask for her!!!"

Franny Sanchez

October 27, 2022

5  out of  5 rating by Franny Sanchez
"AMAZING! Literally saved me THOUSANDS in the matter of minutes. Mallory made everything easy to understand and broke it all down for me and found me the best rate and discounts for what I need"

kcx 94

September 6, 2022

1  out of  5 rating by kcx 94
"The employees are rude in person and the stores door is always locked."

Michael Jones

July 22, 2022

5  out of  5 rating by Michael Jones
"Super great service. The agent I spoke with was so nice and helpful."

Donna Joy Hauser

July 21, 2022

5  out of  5 rating by Donna Joy Hauser
"Roger met me at my office and reviewed my entire insurance portfolio. Auto, Homeowners, Life and Business Insurance. He was extremely knowledgeable, professional and patient will all my questions. I recommend him HIGHLY for all your insurance needs."

Chelsea Nelligan

July 19, 2022

5  out of  5 rating by Chelsea Nelligan
"I was shocked by the low rate they quoted me and instantly signed up. I'm so please with the customer service and care they took in making sure I received the lowest rate possible. I was so happy i referred my mom to them and even though they couldn't get her a rate lower then her current car insurance they did help her figure out a way to lower her payment with her current insurance. They're great. I'm very happy I found this state farm!"

Latacha Thomas-King

February 8, 2022

5  out of  5 rating by Latacha Thomas-King
"Alicia was great to work with. She was very responsive and search for the best rates for our insurance needs."

Winifred Wafer

December 27, 2021

5  out of  5 rating by Winifred Wafer
"Roger Williams and his State Farm Agency staff have been very helpful in providing technical assistance for me when I needed it the most. They are kind, compassionate, knowledgeable and professional. These are the kind of people who show they care by responding to customer’s needs. Thank you so much! 😊"

Michael Coble

December 14, 2021

5  out of  5 rating by Michael Coble
"In almost 50 years of purchasing Auto Insurance this is been the best service I've ever had. My agent Alicia has been very professional, courteous and is also very knowledgeable. Also the price was right. I would highly recommend Rodger Williams State Farm and particularly Alicia to everyone."

Ann Hatley

December 3, 2021

5  out of  5 rating by Ann Hatley
"The Roger Williams Agency has been wonderful to work with. Mallory has been phenomenal. I highly recommend them ."

Lavelle90 Williams

August 9, 2021

5  out of  5 rating by Lavelle90 Williams
"Very helpful, polite, just all around excellent service will definitely recommend to family and friends"

Kelvin Ramsey

August 7, 2021

5  out of  5 rating by Kelvin Ramsey
"Cold drinks great gyros and awesome bar tender"

phil walker

June 27, 2021

5  out of  5 rating by phil walker
"Had the pleasure of dealing with Alicia.... met Roger too. Great experiance .. jetski insured thanks!!!"

Thelma London

June 16, 2021

5  out of  5 rating by Thelma London
"Very knowledgeable, kind, professional. Christian went over and above to make sure I received the coverage I needed at a price I wanted."

Call Me Tiffany

June 10, 2021

5  out of  5 rating by Call Me Tiffany
"Roger has been my insurance agent for eight of the last 10 years. I appreciate and trust him as an insurance agent. His staff is extremely professional and very attentive to details. They aim to please at the Roger Williams Agency. So happy to team back up with the best in the business."

Sharron Mendez

June 2, 2021

5  out of  5 rating by Sharron Mendez
"Fantastic customer service. Very helpful, very nice people to conduct business with."

Debbie Basham

June 1, 2021

5  out of  5 rating by Debbie Basham
"Very nice and professional to work with. Made sure everything was done right over the phone. Would highly recommend"

Caryn Lomeli

May 6, 2021

5  out of  5 rating by Caryn Lomeli
"Christian Holloway was very professional and helpful"